Shipping & Delivery

All digibox orders are shipped via UPS, and the cost is included within the price. If you order just a Sky viewing card and need your item to be shipped out, you can also specify this within your order and you’ll be charged an additional £35.00.

Once your order is placed, we will provide you with a confirmation of your order and your order will be processed. Once your order is processed, you’ll receive a tracking number via email, so you’re able to track your item as it’s in transit to you.

Shipping Methods: Guaranteed Standard Shipping → Delivers within 5 business days* Guaranteed 2-3 Business Day Shipping → Delivers within 2-3 business days Delivery

Your order will be delivered to you via courier, and you’ll be required to sign for your item.

The delivery address will be specified by you, once you place your order through our website. If you provide us with an incorrect address, you don’t need to worry; simply update us with the correct delivery address and we’ll pass the information onto our courier, and they will deliver your item to your correct address. To avoid this from happening, please make sure to provide us with your correct delivery address, so you can enjoy your Sky viewing without any delay.

We ship your item with UPS, so you can be safe you’re item is in safe hands and will be shipped and delivered to you on time.

Returns & Refunds

There are a few important things to keep in mind when returning a product for a refund:

You have 14 calendar days to return an item from the date you received it.

There will be additional charges for items returned, if there have been courier charges with the sale of your item, plus additional administration costs. Please ensure that the item you’re returning is repackaged with all the cords, adapters and documentation that were included when you received it.

There are some items, however, that are ineligible for return, including:

Sky subscription viewing cards that have not honoured the minimum 12 month subscription period; you can only return this item, once the fees for the full year have been paid, and additional administration charges will apply if returned before the minimum 12 month subscription period.

How to Return An Item Ship your item back to Skycards4Europe:

To return an item to Skycards4Europe, please always contact us via email to arrange this. Only before verifying the return of an item will it be eligible for a return and a return address confirmed. Refunds Once we receive and process your item, a refund is initiated within 3-5 working days, minus the courier, administration costs, along with any additional PayPal charges.

Before returning any item to Skycards4Europe, please always contact us to verify your item is eligible for return, otherwise additional charges will apply.

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